Account Security
Guide to account security:
avoiding and reporting scams
Here at nexora, security for your money is a top priority and one of our core values which you can feel safe to trust in.
Common risks
and phishing attempts
'Phishing' is an attempt by criminals to persuade or intimidate unwanted data from users by emulating a trustworthy entity. We detect these sort of scams frequently and make it a priority to educate, warn and protect our traders from them at all times. Holding client protection dear, we also suggest our traders be on the alert.
The most effective method of protection is to inform you about the most common ones phishing techniques. They would normally make it seem like they are from your broker and play the part of an expert in investment opportunities. They would make alluring offers to entice you to invest extra. They would encourage weak spots.
SafeGuarding, has gotten tougher and smarter so it should be common sense to those who wish to swindle you! Fraudulent attempts to make offers to the public could be by hundreds of skilful traders spread across Europe. The company cannot be held responsible for transactions that took place externally on other websites outside our platform so please exercise critical caution in this way.
Therefore, it is now important that you always verify that any communication or organization, not are all it alleged supposedly from nexora.
These guidelines outline how to safeguard your account, help you learn to spot a scam attempt and to teach you how and what to do when you are faced with one.
Hi John,
I want to teach you how to make good profit from the financial market, where you...
Would I need to pay to get this support?
No you don't, in return I will be receiving bonus fees from nexora each time you trade with...
What a phishing attempt might look like
- A fake boss impersonating nexora business account under unauthorized Telegram channels. Nowadays, they try to win your trust and can impersonate real employees via LinkedIn, Instagram, Gmail, WhatsApp, and other platforms
- Money and non-password details. General information on your profile won't reveal, and password details will not be sent through social media or an email account. They will ask you to send your money to another account to "secure" it
- Be sceptical of suspicious links! Always check the web from where an email is sent. Ensure you always see nexora.com in your browser's address bar (or connect.nexora.com on a mobile device). Before clicking on a link in an email, verify that it goes to an nexora domain
Protect your personal data
Verified nexora representatives will:
- Only contact you through appropriate channels, such as the email address associated with your account
- Contact you via the authentic nexora domain with @nexora.com / connect.nexora.com / mailer.nexora.com in the address
Verified nexora representatives will not:
- Ask you to move your money to a so-called "safe account" or any other place
- Ask you to move your money to an alternative nexora account
- Ask you to deposit to a specific payment method or crypto wallet
- Ask you for your account password or Two-Factor Authentication (2FA) code
- Ask you to provide your full credit card number or to send money
- Ask for non-nexora account credentials
- Communicate via Telegram
Security steps
To protect your account, we strongly recommend that you follow the steps below regularly. You should perform these steps more frequently if you notice any suspicious behaviour, such as reduced speed, pop-up advertisements, or changes to your account which you did not make.
Step 1: Employ 2-Factor Authentication (2FA)
2-Step Verification requires you to sign in both with your password and a security code sent to your phone (via SMS or phone call), which adds an extra layer of security to your account. Enable 2FA in your Account Settings. For a quick video tutorial, click here.
Step 2: Select a strong password
The keys to creating a strong password are length, a mix of letters and numbers, and no ties to your personal information. Never send your password via email, or reveal it to anyone else. Remember, nexora will never email you to ask for your password or other sensitive information.
Step 3: Protect your password
- Never enter your password after following a link in an email from an untrusted site. Always go directly to https://gonexora.io/login.
- Do not save your password in the browser. If anyone else ever accesses your computer, saved passwords are easily revealed.
- Never use the same password on another website and change your password periodically.
Step 4: Check for viruses and malware
Install trusted antivirus software on your computer and mobile devices and set them to scan regularly. If a scan detects any suspicious programs or applications, immediately follow instructions to safely remove them.
Step 5: Perform regular operating system and browser updates
Updates also may include important security fixes. Make sure you've set your computer and mobile devices to update automatically, and if you get a manual notice to update, take care of it right away.
If you access your nexora account on a public computer, take these extra steps:
- Always sign out of your account.
- Clear forms, passwords, cache, and cookies from the browser on a regular basis.
Step 6: Check app permissions
Be cautious of apps that ask for unnecessary permissions. Only grant permissions which are essential for the app to function.